What is your return and exchange policy?

In order to receive a refund or exchange, all products purchased through www.bodylanguagesportswear.com must be:
• All marked down items are final sale
• Returned within 10 days of receipt
• In resalable condition if it is a non-defective item, (if defective, we will replace with an item of equal value)
• With all tags attached as shipped from warehouse
All returns/exchanges must include your original receipt (packlist) contained in your package indicating which items you are returning, a brief note describing the reason for the return.  You can fill this form out by signing in to your account, click on orders.  Find the order in question and click on the return or exchange button on the right.  Here you can fill out all the necessary paperwork.
• Returns/Exchanges received without the original receipt (packlist) contained in your package will not be processed.
• If you have misplaced your original receipt (packlist), please email customer service info@blsportswear.com
We do not pay for return shipping and do not reimburse initial shipping costs. Original shipping and return shipping costs are non-refundable.
• We recommend that you return your items via an insured and trackable carrier service as Body Language is not responsible for lost packages in transit.
Your refund/exchange will take approximately 10-14 business days to process from the date of receipt by Body Language.
• Credit card companies vary in the time it takes for your credit to appear on your monthly statement. Please allow one to two billing cycles for the refund to appear on your statement.
• If you are requesting an exchange, please note that the original transaction will be credited to your account followed by a new transaction (debit) for the new item(s).
* Please note that if you send your items back & they don’t meet the criteria your item will be sent back to you & charged shipping again. Please make sure that it’s within the 10 days of receipt & not altered or worn with tags attached.